You can find the "Register" button in the upper right corner of the front page of our shop, click to enter the registration page. Follow the prompts on the page to fill in your mobile phone number or email address, set a login password, and fill in the necessary personal information, such as nickname, gender, etc. After completing the information filling, click "Get Verification code", fill in the received verification code in the corresponding position, and finally click "Register" button to complete the account registration.

If you forgot your password, click the "Forgot Password" link on the login page. Then choose to reset the password via mobile verification code or email verification. If you choose mobile verification, enter the mobile phone number you used when registering, click "Get Verification code", and fill in the received verification code to set a new password; If you select Email verification, the system will send a password reset email to your registered email address. Follow the prompts in the email to reset the password.

In the product details page, there is usually a "Description" plate, you can click on the plate to view the detailed parameters of the product, including size, material, weight, functional characteristics and other information, so that you can better understand whether the product meets your needs.

We will try to ensure the authenticity and accuracy of the product pictures, but due to different monitors and shooting light and other factors, there may be a certain degree of color difference. If you have higher requirements for color, it is recommended that you refer to the text description in the product details page, and after receiving the product, the actual product color shall prevail.

In the upper right corner of the item details page, you will see the "Add to Cart" button. After selecting the item specifications (such as color, size, etc.) you want to purchase, click the button and the item will be successfully added to the cart. You can continue to select other items and then pay for them in your shopping cart.

First of all, please make sure that your e-mail address is correct. Depending on your environment, the e-mail may be classified as "junk mail. Please make sure that you are set up to receive emails from liwisi.com.

You can send the order confirmation e-mail again, but please contact our customer support.

You can cancel your order after it has been completed, except for sale items and pre-order items. Please note that the cancellation policy may vary depending on the status of the order at the time you contact our customer support.

Look out: Once an order has been completed, we cannot change the contents of the order or the payment method. Please note that we cannot change the contents of the order or payment method after the order has been completed.

We accept VISA, MASTER, AMEX, and JCB co-branded credit cards.

Payments can be made using PayPal balance. For details, please refer to About Payment Methods. You will need to register as a PayPal user in advance.

Also, PayPal must be installed on your smartphone device. You cannot pay only a portion of the purchase amount with your PayPal balance. Please check your order status and purchase history on the PayPal application.

Normally, we ship from our overseas warehouse the day after your order date. We will deliver 8-15 days after the order date.

Look out: Usually, we ship the next day after your order date from our overseas warehouse. Please understand in advance.

Look out: The delivery time of pre-order items differs from that of regular items (for details, please contact our customer support).

A flat rate of $4.99 per order.

It is possible to change the delivery address. Please contact our customer center for details.

Currently, we do not offer a choice of shipping companies.

We apologize for the inconvenience.

Please contact our customer center. We will accept the return after confirming the contents of the package.

In that case, please contact our customer center. We will refund the coupon discount.

It depends on the coupon. Most coupons can be used only once.

Please contact customer center for details.

If you return an item for which you have redeemed a coupon, the coupon can be reissued. In this case, please contact our customer center.